Privacy Policy

Last updated: October 12, 2026

This Privacy Policy describes how CXACXC, operated by XIGOU CLOUD TRADING CO., LIMITED, collects, uses, discloses and protects personal information when you visit or purchase from cxacxc.com, contact us or otherwise use our services.

1. Information we collect

We may collect contact and account information; order, transaction, return and fulfilment information; limited payment confirmation from payment providers; device and usage data; support communications; reviews; and marketing preferences.

2. How we use information

We use information to process orders and payments, arrange fulfilment and returns, provide support, send transactional updates, prevent fraud, improve services, comply with law and, where permitted, personalise or measure marketing.

3. Cookies

We and service providers may use cookies, pixels and similar technologies for essential operation, preferences, analytics, fraud prevention and advertising. Blocking necessary cookies may prevent checkout or other functions from working.

4. Disclosure

Information may be shared with Shopify and providers supporting payments, fraud prevention, hosting, analytics, advertising, customer care, fulfilment, logistics and returns, and with advisers or authorities where reasonably necessary. We do not sell personal information for money. Applicable advertising opt-outs remain available.

5. International transfers

Information may be processed outside your country. Where required, we use appropriate safeguards.

6. Retention and security

We retain data only as reasonably necessary for support, accounting, disputes, fraud prevention and legal compliance. We use reasonable safeguards, but no method is completely secure.

7. Your rights

Depending on location, you may request access, correction, deletion, portability or restriction; object to processing; withdraw consent; or opt out of targeted advertising, sale or sharing. Email support@cxacxc.com. We may verify identity and authority.

8. Marketing

Use the unsubscribe link or contact us to stop promotional email. Transactional, security, policy and support messages may still be sent.

9. Children

Our services are not directed to children under 16, and we do not knowingly collect their data without legally required authorisation.

10. Third-party links and changes

Third-party services have their own policies. We may update this policy and post the revised version with a new date.

11. Controller and contact

XIGOU CLOUD TRADING CO., LIMITED
UNIT B53, 2/F, KWAI SHING INDUSTRIAL BLDG PHASE 1
36–40 TAI LIN PAI RD, KWAI CHUNG, NT, HONG KONG
Email: support@cxacxc.com
Website: cxacxc.com